Standard Operating Procedure (SOP) for CSI - Working Procedure for All Transactions in CSI

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Standard Operating Procedures (SOP) for CSI  - Step by Step with Screenshots 

S.No.Document NameURL
1.Advance Customer SettlementLink
2.Cash Transfer between CSI and Non CSILink
3.COD Epayment Steps DocumentLink
4.COD After CSILink
5.Create Customer CRMLink
6.CSI Bank ReconciliationLink
7.CSI IPVS Schedule CreationLink
8.CSI E-Payment V6.1(Non-COD)Link
9.Customer and Contract CreationLink
10.GSTN Configuration CRMLink
11.Master Guide for BNPL CentresLink
12.NAF CustomersLink
13.Reversing the Clearing DocumentLink
14.Substitute WorkflowLink
15.CQ Request ProcessLink
16.Cash transfer ProcessLink


Source : http://utilities.cept.gov.in/csi/

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